Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping timeline for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the piece.
Do you offer white-glove delivery services?
Yes, white-glove delivery is available for large furniture items. This includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and fabrics sustainably sourced?
The Foalyard is committed to sustainability. Over 80% of our linens and upholstery fabrics are OEKO-TEX certified and sourced from eco-friendly manufacturers.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.